1. Who we are
AMR Junk Removal ("AMR Junk Removal," "we," "us," or "our") is a family-owned junk removal and hauling business based in Lincoln, CA, serving Placer County and the greater Sacramento area. You can reach us at (916) 584-5584 or Amrjunkremoval916@gmail.com.
2. Information we collect
We collect two kinds of information.
Information you give us. When you submit our quote or contact form, or call us, we collect your name, phone number, email address, the service address or city for the job, the services you're interested in, your estimated volume and timeframe, any notes you write, and any photos of your items that you choose to upload.
Information collected automatically. Like most websites, we collect limited technical and usage data through cookies and analytics — including your IP address, browser and device type, the pages you visit, referring pages, and the dates and times of your visits. We use Google Analytics 4 for this.
3. How we use your information
- To prepare and deliver your free estimate and respond to your inquiry
- To schedule, perform, and follow up on junk removal services
- To contact you by phone, text, or email about your request
- To keep records of jobs, invoices, and customer communications
- To understand how the website is used so we can improve it
- To comply with applicable law and enforce our terms
4. We do not sell your personal information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the preceding twelve months.
We share information only with service providers who help us run the business — for example, our website and database hosting provider, our email delivery provider, and Google Analytics — and only to the extent needed to perform those services. We may also disclose information if required by law, subpoena, or valid legal process, or to protect our rights, safety, or property.
5. Cookies and tracking
This site uses cookies and similar technologies for basic site functionality and for Google Analytics 4 measurement. Analytics cookies help us see which pages are useful and where visitors have trouble. You can refuse or delete cookies through your browser settings; essential parts of the site will still work, though some measurement will not. Our cookie notice appears on your first visit and links back to this policy.
We honor Global Privacy Control (GPC) and similar browser-based opt-out preference signals where technically feasible.
6. Your California privacy rights (CCPA / CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to know. Request the categories and specific pieces of personal information we have collected about you, the sources, our purposes, and any third parties we disclosed it to.
- Right to delete. Request that we delete personal information we collected from you, subject to legal exceptions such as completing a transaction or keeping required records.
- Right to correct. Request that we correct inaccurate personal information we maintain about you.
- Right to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of — but the right stands if that ever changes.
- Right to limit use of sensitive personal information. We do not collect or use sensitive personal information beyond what is necessary to provide our services.
- Right to non-discrimination. We will never deny you service, charge you a different price, or provide a lower quality of service because you exercised a privacy right.
To exercise any of these rights, email Amrjunkremoval916@gmail.com or call (916) 584-5584 with the subject "California Privacy Request." We will verify your identity — usually by confirming the phone number or email tied to your request — and respond within the time required by law. An authorized agent may submit a request on your behalf with written permission.
7. Photos you upload
Photos you attach to a quote request are stored privately and are used only to estimate and perform your job. They are not published, not used in advertising, and not shared with anyone outside our crew and service providers unless you give us permission.
8. Data retention and security
We keep quote requests and job records for as long as needed to serve you and to satisfy tax, accounting, and legal requirements, then delete or anonymize them. We use reasonable administrative and technical safeguards, including access controls on our lead database and encrypted transmission of form data. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
9. Children's privacy
This website is intended for adults arranging services. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to this policy
We may update this policy as our practices or the law change. The "last updated" date below always reflects the current version.
11. Contact us
Questions or privacy requests: AMR Junk Removal, Lincoln, CA — (916) 584-5584 or Amrjunkremoval916@gmail.com. You can also reach us through our contact page.
